Introducing Help Digital Agent
Help Digital Agent is an AI-powered function constructed to assist Xbox gamers extra effectively remedy their support-related gaming points, and it’s rolling out to pick out Xbox Insiders on help.xbox.com immediately. Help Digital Agent can rapidly entry data from help.xbox.com to reply questions related to Xbox console and sport help points. Xbox Insiders situated in america and with English chosen as their most well-liked language can start previewing the Help Digital Agent immediately by visiting help.xbox.com whereas signed into an account that’s registered with the Xbox Insider Program.
We worth the suggestions from Xbox Insiders for this preview expertise and any suggestions obtained can be used to enhance the Help Digital Agent. As you work together with the Help Digital Agent, you may present suggestions through the “thumbs up” or “thumbs down” button on every of the responses or present suggestions instantly through the “Give suggestions” button on the backside of the web page.
Learn how to Use Help Digital Agent
Beginning immediately, Xbox Insiders will see the Help Digital Agent on the “Contact us” web page on help.xbox.com. Register with the identical account you registered with the Xbox Insider Program, then you definitely’ll see a brand new choice to ask our new Help Digital Agent a query.
When you click on on “Ask a query,” you will notice the Help Digital Agent launch in a brand new browser window. You possibly can ask the agent questions through textual content or voice, and it’ll reply with related data from help.xbox.com. If the Help Digital Agent can’t remedy the difficulty, you may request to talk with a stay help agent so long as it’s inside Xbox Help’s regular hours of operation.
Throughout this preview, you may also customise your help expertise by clicking on the ellipsis menu icon and selecting between two completely different Help Digital Brokers.
Learn how to Get Xbox Insider Help and Share Your Suggestions
Should you’re an Xbox Insider on the lookout for help, please be part of our group on the Xbox Insider subreddit. Official Xbox employees, moderators, and fellow Xbox Insiders are there to assist. We suggest including to threads with the identical subject earlier than posting a model new one. This helps us help you one of the best we are able to! Additionally, you may present direct suggestions to Workforce Xbox by following the steps right here below the “Report an issue on-line” part.
Should you aren’t a part of the Xbox Insider Program but and need to assist create the way forward for Xbox and get early entry to new options, be part of the Program immediately by downloading the Xbox Insider Hub for Xbox Sequence X|S & Xbox One or Home windows PC.
For extra data on the Xbox Insider Program, comply with us on Twitter at @XboxInsider.